North Shore Dog TERMS OF SERVICES
Effective Date: June 28, 2018
TERMS OF serviceS
PAYMENT AND RATES
Fees for services are posted on the website and are subject to change at any time with one month advance notice in writing.
Clients paying MONTHLY: Payments are due at the beginning of each month. Invoices will be sent via email before the end of the preceding month.
Clients paying WEEKLY: Payments are due on Friday of each week. Invoices will be filled in by month based on which month the Friday of each week falls in. Invoices will be sent via email before the end of the preceding month.
Clients paying for intermittent services: Payment is due at the end of each interval of service.
Payments can be made by cash, personal cheque, certified cheque (bank draft), or credit. We will cease accepting personal cheques on an individual basis if a cheque does not clear properly more than once. NSF fees will be charged back to the client.
NORTH SHORE DOG requests at least 24 hours notice for cancellation of regular services. There is no charge for services cancelled up to 24 hours in advance. Regularly scheduled services cancelled on the day will be charged full amount.
EXTENDED ABSENCE POLICY
There is no charge for dogs absent for vacation, injury recovery or otherwise. Retainers to ensure that the dog’s spot by NORTH SHORE DOG is held are optional, and are entirely at the clients discretion. For absences greater than four weeks and/or without a definite date of return, NORTH SHORE DOG cannot guarantee that we can hold the vacated spot open.
All dogs are required to be fully vaccinated and to be licensed; copies of related documentation must be given to NORTH SHORE DOG upon signing this agreement as well as anytime there is a change or update to the vaccinations and/or licensing. All dogs are required to wear a collar with the appropriate tags. In the event that the dog is not wearing the tags, NORTH SHORE DOG may refuse services and the client may be charged at the full rate.
Should the City of Danvers impose a fee on NORTH SHORE DOG due to a missing or expired license, the fee will be charged back to the client with a $40.00 administrative fee and future services may be cancelled or held until the appropriate license has been obtained.
If you have any questions about this TERMS OF SERVICES, the practices of this site, or your dealings with this site, please contact us.
This document was last updated on June 28, 2018